Shipping costs
Delivery time within Germany
For the above reasons, the delivery time is at best one, at worst four working days - starting from the day of receipt of payment. When paying via PayPal, this is immediately the case. Payments by bank transfer (prepayment) usually need one to two business days until they are credited to our account and we have checked the receipt of payment.
Please fill out your address conscientiously! At the delivery address, the name of the recipient must be visible on the mailbox or doorbell, otherwise DHL cannot deliver your order. You will be responsible for any return shipping costs due to incorrect or incomplete information.
Expedited shipping (express) or out-of-order shipping is not possible because DHL picks up the packages from us at fixed times. We cannot offer gift wrapping. In most cases, you will receive an email with the shipment details one day before the shipment.
Drop-off location: It is not useful to provide us with a drop-off location, neighbors or similar delivery preferences. We are not allowed to have this data and cannot pass it on. For this purpose, DHL offers appropriate options >>.
DHL Packstations: DHL also delivers to Packstations. In the field street of the delivery address belongs the packing station with number, in the address additional field belongs your postal number (DHL customer number).
Delivery times to neighboring countries
Deliveries to Austria need, at normal times (February to mid-November), two to three working days longer than within Germany. Similar applies to the other EU countries, with them even longer delivery times.
Delivery times to neighboring countries
Deliveries to Austria require, at normal times (February to mid-November), two to three working days longer than within Germany. Similar applies to the other EU countries, with them even slightly longer delivery times.
Delivery to Switzerland
Customers from Switzerland can contact jugglux.ch or use service providers such as meineinkauf.ch.
The shipping costs
The shipping costs are calculated automatically based on weight and delivery location. I.e. you can see the actual shipping costs only when you have a product in your shopping cart. There you can calculate the shipping costs (shipping costs calculation), before you continue the order.
Packing
We always pack without advertising so that it is not directly recognizable who the package comes from. Of course, we are indicated as the sender on the parcel label. We cannot offer gift packaging.
Invoicing
The invoice will be written after receipt of payment, during the preparation for shipment and can be found in the attachment of the shipping confirmation mail as a PDF (please do not forget: check spam folder). There is no printed invoice attached to the package.
Shipment tracking
As soon as we have notified DHL of your order, you will receive an email with the package number (tracking ID). Since parcels are usually not picked until the following business day, in the late afternoon, you will not be able to track your parcel until then. Also, please always remember to check your email spam/junk folder.
Please check online the following two business days after our shipment notification where your package is.
If the driver could not find you at home, he may drop off the package at a nearby DHL branch or a neighbor. See "Drop-off location" above.
We have no influence on the actuality and correctness of the parcel's CV data.
The shipping cost calculation is only available if a product is in the shopping cart.